Return, Refund, and Privacy Policy

We want you to love every item you purchase from our boutique! However, if you’re not completely satisfied, we’re here to help.

Returns:

Eligibility: Items may be returned within 5 days of delivery for a store credit or exchange, if available.

• Condition: Returned items must be unworn, unwashed, and in original condition with tags still attached.
• Non-returnable items: For hygiene and safety reasons, accessories, sale items, and intimates are final sale and cannot be returned.
   

Process:
Contact us at magnoliabeauty2025@gmail.com within 5 days of receiving your order.
 

• We’ll provide instructions for returning your item.
   
• Once we receive and inspect your return, we’ll issue your store credit or exchange.
   

Refunds:

• We currently offer store credit or exchange only, if available (no cash refunds) unless the item arrives damaged or defective.
   
• If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos, and we’ll make it right.
   

• Return shipping costs are the responsibility of the customer unless the return is due to our error (wrong or damaged item).
   
• We recommend using a trackable shipping method, as we’re not responsible for lost packages.

Privacy Policy

Last Updated: 10.28.2025

Welcome to Magnolia Beauty & Co.  Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with our services.

1. Information We Collect

We collect information from you in several ways, including when you:

• Make a purchase 
• Create an account 
• Subscribe to our newsletter 
• Contact us for customer support 
• Browse our website

Personal Information

When you make a purchase or register an account, we may collect:

• Full name 
• Billing and shipping addresses 
• Email address 
• Phone number 
• Payment information (processed securely through third-party payment gateways) 

Non-Personal Information

We also automatically collect certain information when you use our website, such as:

• Pages viewed and time spent on the site
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information to:

• Process and fulfill your orders
• Communicate with you about your purchase or inquiries
• Improve our website and customer experience
• Send promotional offers, updates, and newsletters (if you’ve opted in) 
• Comply with legal obligations 

3. Sharing Your Information

We value your privacy and do not sell your personal information. However, we may share information with trusted third parties that help us operate our business, such as:

• Payment processors (e.g., PayPal, Stripe, Shopify Payments)
• Shipping and delivery partners
• Email marketing platforms
• Analytics and website hosting services 

These providers only access information necessary to perform their functions and are obligated to keep it secure.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience.
You can adjust your browser settings to disable cookies, but some features of our site may not function properly if you do.

5. Data Security

We take appropriate security measures to protect your information from unauthorized access, alteration, or disclosure.
However, no online system is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have rights to:

• Access, correct, or delete your personal data 
• Withdraw consent for marketing communications 
• Request a copy of your personal information
   

To exercise your rights, please contact us at magnoliabeauty2025@gmail.com

7. Retention of Information

We retain your information only as long as necessary to provide our services, comply with legal obligations, or resolve disputes.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with the revised date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at: magnoliabeauty2025@gmail.com

Magnolia Beauty & Co.
Email: magnoliabeauty2025@gmail.com